Account Security
Account Security Bertram Internet is now classified as a utility. As such, we are legally mandated to verify the customer’s identity...
Articles
Articles for further understanding.
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Bridging an SM
Bridging an SM Procedure: 1) Open the SM’s page, and navigate to Configuration > NAT. 2) Once on that page, change... -
Converting an SM to NAT’d
Converting an SM to NAT’d Procedure: 1) Open the SM’s page, and navigate to Configuration > NAT. 2) Change NAT Enable/Disable to Enabled. The equipment... -
Configuring DMZ
Overview of DMZ The DMZ, or literally, demilitarized zone, is an option in equipment that allows a device to be... -
Email Server Settings
Bertram Internet Mail Settings Username: Full Email Address Password: Email Password Incoming Mail Server Settings Without SSL: Server type: POP3 Incoming... -
Email Troubleshooting Guide
Smartermail Knowledge Base This will cover any and all bases from contact categories to spam white lists. https://portal.smartertools.com/kb/search.aspx?search=contacts Transferring... -
What is ‘NAT DHCP’?
What is ‘NAT DHCP’? There are two parts that make up NAT DHCP, first the NAT, and then DHCP. You... -
Quality Of Service
Quality of Service (QoS) Quality of Service, or QoS, is, in short, one of the mechanisms through which speed is... -
Phone Etiquette
Bertram Internet was built on strong customer relations and support. The customer experience is our number one focus when they... -
Customer Tasks
Customer Tasks Customer Tasks gives you a reminder system for following up with customers, make scheduling changes, and other time...
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