Bertram Process Guides

This process has been written to guide technicians to completing monthly Robocalls for delinquent customers.   Proceed to this website. https://www.callfire.com/...

Process for printing out POE shipping labels for NOC employees. NOTE: IF SHIPPING A POE TO A CUSTOMER MAKE SURE...

Add Static to Account Note: This is normally completed by the Engineer. You will want to double-check to make sure...

These scripts are used for Scheduling and Quality Assurance calls. Quality Assurance: Live Answer: Hi this is (Name) with Bertram...