Sales

New Installation – Home Owner 1) Lead Account Creation Enter the customer’s information in Powercode, including the customer name, phone...

New Installations – Renting 1) Lead Account Creation Enter the customer’s information in Powercode, including the customer name, phone number,...

Equipment Upgrades If a customer is on Liberty 100 equipment currently, and would like to move to the Freedom 450...

Transferring service to a new resident: The procedure outlined below is the procedure to follow in the event that a...

Plan Changes and Away Status This guide will cover moving to a higher tier plan, moving to away status, and...

Scheduling Jobs Job Notes: Use the below templates when scheduling Installs, Service Calls, and Upgrades. (added information as an example)...