Cancellation Procedure 2024 Cancellation Procedure Purpose: The following information will be used by Technical Support Technicians when customers request to cancel their services...
Towers to not install on / or 2.4 freq equipment Ashippun Shirley C Tower Nordin North Any 2.4 Tower Rubicon H20 Alto
Robocall Process (Callfire.com) This process has been written to guide technicians to completing monthly Robocalls for delinquent customers. Proceed to this website. https://www.callfire.com/...
Printing POE Shipping Label Process for printing out POE shipping labels for NOC employees. NOTE: IF SHIPPING A POE TO A CUSTOMER MAKE SURE...
QA Script/Schedule Script NOC Techs These scripts are used for Scheduling and Quality Assurance calls. Quality Assurance: Live Answer: Hi this is (Name) with Bertram...
Outbound Calling Codes Our phone system utilizes calling codes to designate which phone number you would like your call placed from. The codes...
Canopy Network Updater Steps 1. Launch Canopy Network Updater 2. Select update , manage packages , make sure the 21.0 STA is selceted. 3....